Return Policy
Need to return an item? We pride ourselves on providing our customers with the best customer service and support we can. We have all been there so, for any reason, you may return your order to The Idyllic within 30 days of the purchase date subject to the Return Policy below:
  • Should you wish to return goods fill out the form below.
  • Should you wish to cancel or exchange an order, simply fill out the form below for the goods you do not want to keep and place a new order for the goods you require.
  • Please include a copy of the invoice with your return to insure proper credit in a timely manner.
  • All returns must be authorized by The Idyllic in advance (our warehouse can’t accept returns without a valid return number).
  • The Idyllic can’t accept returns of printed, washed or dirty clothing. You are responsible for inspecting the garments before returning.
  • If you have a problem or discrepancy (including shortages, damages, etc) with an order please fill out the form below within 72 hours of receiving goods.
  • If returning defective merchandise, please use a piece of tape to indicate the location of the flaw.
  • All returned or refused shipments are subject to outbound freight charges and return freight charges.
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